Mechanical Field Service Technician

Chicago, IL
Full Time
Mid Level

BHS Corrugated North America is a global leader in the corrugated machinery industry, providing high-quality machinery, parts, and services to our customers. With over 50 years of experience, we offer innovative solutions and cutting-edge technology. We are committed to delivering excellence, and our talented team of professionals plays a key role in our success.

Position Overview:
We are seeking a skilled and motivated Mechanical Field Service Technician to join our dynamic team. In this role, you will be responsible for providing hands-on technical support to customers by installing, maintaining, troubleshooting, and repairing our advanced corrugated machinery systems. This is a field-based position, requiring travel to customer sites throughout North America.

Key Responsibilities:

  • Install, repair, and maintain corrugated machinery and equipment at customer locations.
  • Diagnose mechanical issues and provide effective troubleshooting and problem-solving solutions.
  • Perform routine inspections, maintenance, and preventive services to ensure machinery performance and reliability.
  • Collaborate with customers and internal teams to ensure successful project completion.
  • Provide technical support and training to customers on the proper operation and maintenance of BHS equipment.
  • Document service calls, repairs, and maintenance activities in a detailed and timely manner.
  • Adhere to safety guidelines and protocols while working on customer sites.

Qualifications:

  • Technical degree or certification in Mechanical Engineering, Industrial Maintenance, or a related field.
  • 3+ years of hands-on experience in mechanical troubleshooting, maintenance, or field service, preferably within industrial machinery.
  • Strong mechanical aptitude and familiarity with hydraulic, pneumatic, and electrical systems.
  • Ability to read and interpret technical manuals, blueprints, and schematics.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently and manage time effectively.
  • Willingness to travel extensively across North America (up to 80% travel).
  • Valid driver’s license and passport required.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Paid time off, holidays, and company-sponsored events.
  • Ongoing training and professional development opportunities.
  • The chance to work with a global leader in the corrugated industry.

How to Apply:
If you are a talented technician with a passion for mechanical systems and a commitment to delivering top-notch customer service, we want to hear from you! Submit your resume and cover letter to [insert application link or email] and join the BHS Corrugated North America team today!

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